Department: Food & Beverage (F&B) Job Type: Full-time
1. Job Summary
Nkasiri Adventure Park is seeking a skilled and enthusiastic Barman/Bartender to provide exceptional beverage service to our diverse guests. The ideal candidate will be responsible for preparing and serving a wide range of alcoholic and non-alcoholic drinks, maintaining a clean and well-stocked bar area, and ensuring an inviting and enjoyable atmosphere for all park visitors. This role is crucial in enhancing the overall guest experience through friendly service, quality beverages, and efficient operations.2. Key Responsibilities
Beverage Preparation & Service: Prepare and serve a full range of alcoholic beverages (cocktails, beers, wines, spirits) and non-alcoholic drinks (juices, sodas, mocktails, coffee, tea) accurately and efficiently, following Nkasiri's recipes and standards. Engage with guests in a friendly, professional, and attentive manner, taking orders and making recommendations. Maintain a high level of product knowledge, including ingredients, preparation methods, and popular trends.Bar Operations & Maintenance: Ensure the bar area, glassware, and equipment are consistently clean, organized, and well- maintained in accordance with health and hygiene standards (especially crucial in a food & beverage setting in Kenya). Monitor and manage bar inventory, including spirits, beers, wines, mixers, garnishes, and other supplies. Restock shelves and chillers regularly to ensure smooth service flow. Operate and clean bar equipment such as blenders, coffee machines, and ice makers.
Cash Handling & POS Operations: Accurately process guest orders and payments using the Point of Sale (POS) system. Handle cash and card transactions responsibly, ensuring accurate reconciliation at the end of each shift. Prepare daily sales reports as required.
Inventory & Stock Control: Assist in receiving and verifying beverage deliveries, ensuring accuracy against invoices. Conduct regular stock takes and report any discrepancies or low stock levels to the F&B Manager. Minimize wastage and breakage of glassware and beverages.
Guest Experience & Upselling: Proactively anticipate guest needs and provide excellent customer service to enhance their experience at the park. Suggest and upsell beverages or promotions to guests where appropriate. Handle guest inquiries and complaints professionally and efficiently, escalating to management when necessary.
Compliance & Safety: Strictly adhere to all food safety and hygiene regulations set by the Ministry of Health (Kenya) and Nkasiri's internal policies. Ensure responsible service of alcohol, checking IDs as required and refusing service to intoxicated individuals. Maintain a safe working environment, reporting any hazards or faulty equipment. Team Collaboration: Work collaboratively with kitchen staff, waitstaff, and other park teams to ensure seamless guest service. Attend all required departmental meetings and training sessions.
3. Qualifications
Education: Certificate or Diploma in Food & Beverage Service, Hotel Management, Hospitality, or a related field from a recognized institution (e.g., Utalii College, or other hospitality schools in Kenya). Valid food handler's certificate (as required by Kenyan health regulations). Experience: Minimum of 2-3 years of proven experience as a Barman/Bartender in a reputable hotel, restaurant, bar, or similar hospitality establishment in Kenya. Demonstrable knowledge of a wide range of alcoholic and non-alcoholic beverages, including classic cocktails and popular local drinks.Skills & Competencies: Exceptional Customer Service: Friendly, approachable, and guest-focused with a genuine desire to provide excellent service.
Mixology Skills: Proven ability to prepare drinks accurately and consistently, with an eye for presentation.
Attention to Detail: Meticulous in maintaining cleanliness, organizing stock, and processing orders.
Communication: Excellent verbal communication skills in English and Kiswahili. Numeracy: Good basic math skills for cash handling and inventory management.
Team Player: Ability to work effectively as part of a dynamic F&B team.
Speed & Efficiency: Ability to work quickly and accurately under pressure, especially during peak times.
Integrity: High level of honesty and trustworthiness in handling cash and inventory.
Physical Stamina: Ability to stand for extended periods, lift moderate weights, and navigate the bar area efficiently.
Adaptability: Willingness to work flexible hours, including evenings, weekends, and public holidays, as per the park's operational needs.
4. How to Apply
If you are a passionate Barman/Bartender with a flair for creating great drinks and memorable experiences, and you thrive in a vibrant, outdoor setting, we invite you to join the Nkasiri Adventure Park team! Interested candidates are invited to submit their comprehensive CV and a compelling cover letter outlining their experience to recruitment@nkasiri.co.ke with a copy to jackie@nkasiri.co.ke by July 18, 2025. Please clearly indicate "Bar man/ Bar Tender” in the subject line. Nkasiri Adventure Park is an equal opportunity employer committed to fostering a diverse and inclusive workplace.